Privacy Policy

Neighbours’ respects the right to personal privacy of each and every visitor to our website.

Any personal information knowingly and willingly submitted to Neighbours’ through the on-line registration process is solely for the use of  Neighbours’ Senior Support Connections ( www.neighbourhelpingneighbour.ca Web site) for internal use or for use by Neighbours’  Registered Members and Registered Support Providers in order to facilitate “connections” (contact) between those seeking senior support care and those willing to provide senior support care.

Neighbours’ will only share personally identifiable information with third parties when (1) the person submitting the information authorizes us to share it i.e. to process a credit card transaction or (2) we are required to by law. Otherwise Neighbours’ will never share personally identifiable information with third parties, other organizations or for commercial purposes.

Credit Card Security

Neighbours' does not collect any credit card information on its website. All credit card information (ie card number, expiry date and private code) are collected on our payment gateway company's secure servers. Neighbours' registrants use PsiGate as a payment gateway. The payment pages this gateway are secured using high grade encryption and security protocol to communicate with your browser software.  This method is the industry standard.

Use of Cookies

Neighbours' website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by Neighbours' website are used either solely on a per session basis or to maintain user preferences / login. Cookies are not shared with any third parties.

Links to Other Web Sites and Services

Neighbours’ website may contain links to other sites that are not under our control. These sites have their own policies regarding privacy and security policies and one should review these policies before visiting the web site. Neighbours’ has no control over these sites.

Passwords and Security

You will receive a password and account designation upon completing the registration process. You are responsible for maintaining the confidentiality of the user name and password, and are fully responsible for all activities that occur under your user name and password. You agree to immediately notify Neighbours’ of any unauthorized use of your user name and password or any other breach of security. Neighbours’ can not and will not be liable for any loss or damage arising from your failure to comply with this condition. Neighbours’ grants you a personal, non-transferable license to use the services by providing the user a user name and password to a single person. You agree not to provide any other individual access to Neighbours’ via your login information.


If you have any questions regarding this or any other policy, please contact Neighbours' at info@neighbourhelpingneighbour.ca.

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